Advertisement.Dhaka Ahsania Mission(DAM)

Request for Proposal (RFP)
of

Computer Software (MIS) on "Integrated Rehabilitation Program for Upliftment of Ultra-Poor Slum Dwellers in Mohammadpur and Mirpur in Dhaka City and Saidpur in Nilphamari District in Bangladesh.”

Education Sector of Dhaka Ahasania Mission (DAM) is going to hire a National Software consultant or Software firm to design and develop MIS software (Education) on Ultra-Poor Slum Dwellers in Mohammadpur and Mirpur in Dhaka City and Saidpur in Nilphamari district, in Bangladesh for implementation of an education project. DAM invites proposal from interested software or ICT firm/individual to undertake this assignment.

Objective of the assignment:
The MIS software design & development service will contribute to assess the quality of education service following the Education Management Information System of the project through automation. Consultant/firm will develop & design a complete software and recommendation for further development through analyzing the MIS potentials.

Please refer to the detailed TOR herewith for this assignment.

The Software or ICT firm/Consultant must submit the following documents along with Technical & Financial Proposal:

Technical proposal
Expression of Interest (EOI), maximum 08 pages profile of the consultant including experience in handling similar assignments, a work-plan, methodology, with client name, contract person and mobile number along with detailed CV.

Financial proposal
The financial proposal should include VAT only. DAM will deduct Income Tax at source (as per govt. rules) from the agreed consultancy amount for national consultant. ETIN certificate and any other relevant document (if necessary) included with the submission.

Please mention the assignment title "Integrated Rehabilitation Program for Upliftment of Ultra-Poor Slum Dwellers in Mohammadpur and Mirpur in Dhaka City and Saidpur in Nilphamari District in Bangladesh." in the subject line during application via Hard/soft Copy to submit below mentioned address:

Chief of Education & TVET Sector
Dhaka Ahsania Mission
House # 19, Road # 12, Dhanmondi R/A, Dhaka-1209
Proposal submission deadline: 20 June 2021

Terms of Reference (ToR)

Date: 14 June 2021
Dhaka Ahsania Mission
House # 19, Road # 12, Dhanmondi R/A
Dhaka-1209

Overview of the Organization:
Dhaka Ahsania Mission (DAM) established in 1958. It is registered with the Department of Social Welfare and NGO Affairs Bureau of Bangladesh Government. As a National NGO having consulting status with UN-ECOSOC & Operational relation with UNESCO. The vision of DAM is a society of people, the disadvantaged population groups/ communities in particular, free from poverty, experiencing a social transformation for fulfillment of basic rights and having an improved social, economic and spiritual living. DAM has been contributing rendering services in different sectors including education, health, agriculture, economic development, rights and governance, climate change and disaster risk reduction, etc.

Project Title: Integrated Rehabilitation Program for Upliftment of Ultra-Poor Slum Dwellers in Mohammadpur and Mirpur in Dhaka City and Saidpur in Nilphamari district, in Bangladesh.

Period: July 2020-June 2025

Funded by: King Abdullah Humanitarian Foundation

Background of the Project:

The project will provide Non‐Formal Education (NFE) to 29,250 children over a five year period. During the project period, approximately 90% of these children will be mainstreamed to the formal schooling system. The project will provide a vital link between the project’s students, 15 Adolescent Development Forum (ADF) and other related networking bodies at the forefront of social action. In addition, as the ADF also works with immediate family members and the wider community. The program will also empower them, as they will be equipped with information and strategies to demand for basic services such as education, vocational training, life skills, children rights, water, sanitation, employment support and medical facilities from the local government and other agencies.

Summary of the Project:

Goal: 29,250 out of school left out and dropout children of slum dwellers are provided with quality Non‐Formal Pre‐primary, Primary (I‐V grade) and Junior Secondary (VI‐VIII grade) education by June 2025.

Outcomes:
Outcome 1: Provided non‐formal Pre‐primary, Primary and Junior Secondary education to all children of slum in 3 project locations sequentially over the next 5 years.
Outcome 2: All Primary and Junior Secondary passed out learners are mainstreamed in the formal education system.
Outcome 3: No Out of School Children remained in the project area.
Outcome 4: Community people made aware to prevent children from abuse, violence, early marriage, child labor and child trafficking.
Outcome 5: Network with NGOs and Community Based Organizations (CBOs) developed who also provided services in the same communities for better cooperation and collaboration.
Outcome 6: Developed community based organizational cooperation and coordination to ensure sustainability of the program.

Project Components:

Pre‐primary Education
Non‐formal Primary Education
Junior Secondary Education
Child Rights
Adolescent Development

Pre-primary			Primary			JSC			Total direct beneficiaries
Boy	Girl	Total	Boy	Girl	Total	Boy	Girl	Total	Total direct beneficiaries
5625	5625	11250	5625	5625	11250	3375	3375	6750	29,250
Center	75	0	Center	75	0	Center	45	0	195

Project Direct Beneficiaries

Major Activities:

Undertake a baseline survey to identify prospective OOSC.
Establishment of 75 PPE center, 75 NFPE center & 15 Campus based JSC at project locations.
Prepare learners list, select and enroll them for the CLCs and UCLCs from survey list.
Organize monthly progress review meetings at field and central level.
Recruit 195 Teachers to impart pedagogies to run the learning Centers.
Provide 4 types of different training to the Teachers to provide quality education.
Supply all education materials, furniture, equipment and other logistics to the CLCs and UCLCs.
Organize project inception meeting with all stakeholder representatives.
Form Center Management Committees (CMC) and Community Action Group (CAG) and meeting
Mainstream the learners into government and non‐government formal education system.
Develop booklets, posters, stickers and leaflets on various issues for raising awareness
Conduct study and analysis on good practices.
Organize meeting with the local NGOs and Community Based Organizations (CBO)
Organize regular sharing meetings of the project progress, cooperation
Organize capacity building to community by conduct mobilization and motivation sessions.
Facilitate linkages and network issues with local government and others
Organize capacity building trainings for CMCs on sustainability issues.
Organize national dissemination program with policy makers and civil society members.
Conduct Annual Progress review meetings.

The project is implemented in 3 areas of Bangladesh are: Mohammadpur and Mirpur in Dhaka City and Saidpur in Nilphamari District, in Bangladesh are selected for providing the services among the slum dwellers.

Objective of the Consultancy:
The overall objective of the MIS software is to gathering and storing data from different Children Learning Center, making valuable reports and graphical presentations that can help improving the performance of the project and decision-making. The purpose of the consultancy is to design, develop a customized web-enabled automated system where 195 CLCs information would be accessible through “Management Information System (MIS) Software” for KAAP-UUP Project, Education Sector of Dhaka Ahsania Mission (DAM).

The selected Companies will provide new software development, Maintenance Support to the project, through having required skills and experience in software development, maintenance, management and user support.
The consultancy companies should have technically qualified and well experienced strong in-house resource base.
The primary objectives:

1. To create a common online platform on which students, teachers, trainers, project staff, DAM management & donor representatives can collaborate to create an open learning environment.
2. Digitizing overall reporting system and mapping of student and teacher progress as well as U/CLC performances.
3. Providing fully integrated U/CLC Management System and Document Management System

The selected Companies shall provide new software development & maintenance support and user support considering the mentioned objectives. The Consultancy Companies should have technically qualified and well experienced strong in-house resource base.

The contents of the MIS Software
The proposed system should be an online System which will be used by different types of users related to education like: Student, Teacher, Guardians, Staff and so on. These types of users have different roles and unique confidential user information to access the system. Every user enters the main authentication page and after that, system will grant them authorization.

The system should have following features/contents:

Detailed record for each of 195 centers including location, no. of students, no of staff/ teachers, center wise result, income, expense, management committee and so on
Detailed profile of each student, teacher, Staff (29,250 learners, 195 teachers, and 54 staffs)
Online panel for Student, Teacher, Guardians, Staff and so on
Class segregation would be Pre-primary, Primary (Grade 1 to 5 ) and JSE (Grade 6 to 8)
Class and exam routine
Exam management and result processing including mark list, merit list, tabulation sheet, progress report, summary report and so on.
Attendance system for both students and teacher/Staff
Academic syllabus
Academic calendar/plan
Student ID card
Financial records including income and expenses.
Admission system
Different management reports including year wise or center wise no. of students, no of staff/ teachers, result, attendance, drop-out, student performance, financial records and so on.
Automatic recording and reporting of teachers and other support CLC staff’s daily attendance and creating monthly reports
Expense and asset registrar creation, management and reporting of each U/CLC
Mapping performance based on CLC-to-CLC comparison of performances
Success Story Corner
Input and output option on Key performance indicator-based achievement
Document archive corner and setting up of digital library in which e-books in different class will be available
Online link among the other entities (institute) of DAM

The services include:

Development and Enhancements:

There should be a detailed work plan for the software development. Object-oriented design for the system design should be encouraged. After completing the logical design, the consulting firm should make presentations to users and technical team designated by the project to recommend whether the developed system meets the needs. Any suggestions and comments will have to be incorporated in the design to improve the design. Application development should follow the approval of the technical team. The developed system and software have to be thoroughly tested to ensure accuracy and integrity of data and information. Selected Organization shall ensure that correct version of the application/program units are being considered to carry out application development through configuration management plan for configuration management.

Bug-Fixes and End-User Problem Resolution:

The end user support would include all activities related to resolving the bugs/defects reported by application users. Every bug / defect should be logged and categorized on the severity levels. Bugs discover would have to be corrected by the consulting firm at their own cost during the warranty period, which shall be a period of at least two years after completion of the work.

Administration Support

Latest source code, application deployment files, configuration files for entire solution
System
Storage
Security
Database
Backup/restore etc.

Technical Requirements:

Web based Interface with multi-user’s tasking
Database: MySQL
Font End (PHP, JQuery, HTML-5, CSS-3, bootstrap)
W3C Validation
User friendly
Reasonable trouble free
Smooth functioning
Scope/Capacity of enhancement, modification and further development

Service/Support:

Web based entry (real time base)
Web based query reporting
Printing option
Save option (DOC/PDF/XLS)
Data Tuning
Data store
User level security option
Font end and back-end data validation

Design of Customized Software:

The software should work exactly as the end-user expects. The software design should be extremely intuitive, easy-to-understand and easier-to-use.
The software should be usable to any all-major browsers and responsive for all devices including desktop, laptop, smart phone, tablet and so on.
There should have trouble free control panel and interactive dash board for different level of users.

Training and related Manual Development:

The consulting firm shall prepare and finalize System User Manual of Management Information System (MIS) Software.
The consulting firm shall provide system operating training to users (Data input, Data analysis, Report generating and sharing)
The consulting firm shall provide Trouble Shooting training to users
Further training shall have to be provided for the new users in case of replacement or addition of the users (within the contract period).

Selection Method:

The interested Companies are requested to carry out the required study of the requirements, at their own cost, based on the TOR.
The Companies shall submit a detailed Technical and Financial Proposal as per TOR document.
The technical proposals submitted by the Companies shall include all details as per the TOR shared with them and shall be evaluated by a Technical Evaluation Committee.
The financial proposals shall be submitted as per TOR requirements shared with them and shall be evaluated by the Evaluation Committee.
The combined score of technical and financial will be taken into consideration and the organizations shall be ranked as per the combined score and shall be selected for further contract discussion.

Documents to accompany TOR

The applications shall be complete with the following documents:

Letter of Authorization.
Each page of the proposal duly seal and signed by the authorized person.
Pre-qualification eligibility criteria form along with supporting documents.
Company Registration with TIN number
Any other information likes to provide.

The applicant, in addition shall furnish a detailed document on proposed approach; methodology & work plan for the assignment. The work plan shall include full justification for procedures to be adopted.

Disclaimer

The DAM shall not be responsible for any late receipt of applications for any reasons whatsoever. The applications received late will not be considered and returned unopened to the applicant.
The DAM reserves the right
To reject any/all applications without assigning any reasons thereof.
To relax or waive any of the conditions stipulated in this document as deemed necessary in the best interest of the DAM without assigning any reasons thereof.
To include any other item in the Scope of work at any time after consultation with applicants or otherwise.

Key Deliverables:
Selected Firm/ individual will submit following documents in the MIS Software:

Submit detail work plan with timeframe and responsible individual experts
Software development & design methodology
Complete MIS software as per requirement
After completing the MIS software donor representative, project team will review and provide necessary feedback. Firm/individual person should incorporate the final MIS doftware addressing the feedback received from project team.

Duration and Timeline:

The MIS software will be expected to complete within 30 working days beginning as soon as possible (from date of agreement signed). The software will be submitted by given timeline. The consulting firm/consultant is required to produce all the deliverables during the contract period.